The Best Call Last Week

Every day we get crazy calls at the vet’s office.  Sometimes I have to put the person on hold (Could you hold just a moment please?) so that I can catch my breath (I need to put you on hold so I can roll my eyes and curse a little.).  Sometimes I just pause, let the message sink in, inhale, and reply.

Caller:  “Oh, hello, thank you for being there today!  I know it’s right before Christmas, but my cats really have a problem.  They’re very lethargic.  I think they’ve been poisoned.”

Me:  “That doesn’t sound good.  They need to be seen immediately.  The doctor is on his way back from lunch.  By the time you get here, he will be able to see you.”

Caller:  “Oh, I can’t come now.  I have two men here who are installing my new countertop.”

Me:  Silence.

Me:  “Can you hold please?”



One Response to “The Best Call Last Week”

  1. Kariann Says:


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