The Best Call Last Week

Every day we get crazy calls at the vet’s office.  Sometimes I have to put the person on hold (Could you hold just a moment please?) so that I can catch my breath (I need to put you on hold so I can roll my eyes and curse a little.).  Sometimes I just pause, let the message sink in, inhale, and reply.

Caller:  “Oh, hello, thank you for being there today!  I know it’s right before Christmas, but my cats really have a problem.  They’re very lethargic.  I think they’ve been poisoned.”

Me:  “That doesn’t sound good.  They need to be seen immediately.  The doctor is on his way back from lunch.  By the time you get here, he will be able to see you.”

Caller:  “Oh, I can’t come now.  I have two men here who are installing my new countertop.”

Me:  Silence.

Me:  “Can you hold please?”

Advertisements

Tags:

One Response to “The Best Call Last Week”

  1. Kariann Says:

    Stop.it.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


%d bloggers like this: